You may wish to contact your bank if you have made updates to your billing address recently or need to have those verifications cleared. If you continue to have problems submitting your order after checking this information, you may call us directly at for assistance. We are sorry to hear that the item s you want is out of stock. Items are available on a first come, first served basis.
To keep updated with the earliest availability on the product, you have a few options:. Orders placed on these days may experience a delay in processing. Once your order has been shipped, you will receive an email notification with your shipment's tracking number. As long as the order has not been processed by our warehouse team, we are able to cancel your order. Some of our retailers include Apple and Best Buy. You can always check out our store locator for a more detailed list of stores in your area by clicking here.
If your local store does not have the case you are looking for, you can order directly from us by visiting Incase. We are always hard at work to release cases that are compatible with the newest devices. Give us a call at or email us at support incase.
Depending on where you are located, most packages will arrive in business days. Domestic - You will get exact shipping charges on the site before you complete the checkout process. Any import fees, customs duties or other taxes are the responsibility of customer and not covered by Incase Designs. Also note we have to declare full retail price on the invoice for customs.
We cannot state the discounted price if you used a promo code. Depending on when you placed the order, it can take from business days before your order gets shipped. Our warehouse is closed on the weekends and on U. Although orders can be placed from anywhere in the world, the delivery can only be made in India.
If you wish to know about the serviceability of your region, you may talk to us at and provide us with your pin code. You can cancel your order within 24 hours of order placement, before the order has shipped. We will cancel the order and start the refund process. We undergo an extensive quality check process so be rest assured that the products are up to the international standards and post that they are dispatched to you. However in any rare case due to any handling issue of the LED Lights , you receive a damaged product, please contact us on within 7 days of receiptof your order and email us a few photographs along with the order number and item code at support syska.
Please don't accept an open or tampered package. We will look into the issue and get back to you soon. Incase you receive a faulty product, we request you to contact us on our customer service number within 7 days of receipt of your order. We will arrange a pickup for the product within 5 working days of receipt of your complaint and inspect the product.
We do not offer exchanges and credit notes for such circumstances unless the product was damaged on arrival and we are unable to replace the item If you have any questions about our products or need more product information, please contact our customer service on Trimmers Dryers Straighteners Curlers.
Iron Extension Cords Fans. In case you cancel a portion of your order, the shipping charges will not be refunded. How long does it take for an order to reach us? How would I get to know whether I live in a serviceable area or not? Orders fulfilled by Amazon are subject to Amazon's shipping policies. Orders placed on Amazon, or other websites, but fulfilled by Griffin, are subject to the Domestic or International Shipping policies as described on this Shipping Information page.
International Shipping International orders generally ship in business days, and may ship the same day, if the items are in stock and the order is placed prior to pm PST. Discount Codes Only one coupon code can be applied per order. Cancellations We make every effort to process your order as quickly as possible. After processing, orders are typically delivered in business days.
Please allow an additional business days for shipping to Alaska and Hawaii. Can deliver to a P. UPS Ground business days within the contiguous U. Do you take orders over the phone? We do not take orders over the phone. The customer would have to place an order on www. The delivery time varies from cities to cities. Due to unforeseen reasons there might be delay in shipments and would appreciate your patience. We would definitely try our best to get your shipment delivered asap.
Once the order is placed, we ship the order through one of our various courier partners. All these partners are reputed, logistic service providers. Once your order has been shipped you will get an email and an SMS informing you the details of courier partner and an AWB number using which you can track your shipment.
Furthermore, we would also share the estimate delivery dates via SMS and email. The reasons why you would have partially received the order are: We might have shipped your items in two different shipments.
The other would still be in transit. OR The stock for the remaining items was not available. In this case, you will receive a call from our customer care informing you the same.
Only after your confirmation, the order will be shipped to you. In the unlikely situation that you are not available on your mentioned phone number, an email will be sent to you informing the same. You could call our customer care to get more clarity on your order status. Unfortunately, that is not possible at the moment. Since the system would have already passed the mobile number and address to our warehouse to pack and ship your product. You can email us at info suta.
We will try our best to get the same resolved if the order is not shipped. In case the package is returned to us after attempted delivery or because of a wrong shipping address provided by the customer at the time of placing an order, we will be able to offer a partial refund after deduction of Rs for shipping. To check the status of your order, log in to www. We will also email you when there is a status update to your order. In case you have placed your order twice and would like to cancel one of the orders, do contact us immediately.
We would cancel one of your orders and your refund will go back via the payment method you used when placing your order. Unfortunately, we do not take preorders. You can click on Notify When Available tab and we will notify you as soon as the product has been restocked.
Also, do check out social media stories for updates on re-stock. We are sorry you're facing hiccups while placing an order; we'd hate to inconvenience you further. So here are some options: Try using a different browser or device if possible or contact us on info suta.
Our team will try to resolve your issues as soon as possible. You can cancel your order before it is shipped. Once shipped, and you choose to cancel the order there would be a deduction of INR, as the charges we had to bear to have the products packed , onward and reverse shipping. It is possible for us to deliver your shipment to India. We would need the complete shipping address along with a local contact number.
If the delivery address is of a Hotel, would recommend you to give us your personal local contact number which would be reachable at all times. The orders are shipped within working days. We strive our best to ship your order asap. The delivery time is within 7 working days. We ship within days of you placing the order. For international shipping it takes about days. For domestic shipping it takes days. In case of any exception we would call and inform you.
In the unlikely event you are missing an item from your order, this is probably due to your order being dispatched in separate parcels, if this is the case please check your emails, as we will have updated you via email on the status of your order.
A shipping charge of Rs. The charges will be waived off for an order value of Rs. Shipping charges for our international customers will be calculated during check out depending on the order value and dimensions of your order. Once your order is placed, one of our logistic partners would pick the product from us and deliver it to you.
Once your order is placed, Suta assigns your order to one of our logistics partners. You can track the order using the AWB on their respective website 24 hours after your order is shipped out. All you need to do is click on the link in the email sent to you after the order is placed and track the journey of your item in real-time! We will make three attempts to deliver the order to you; each attempt on a consecutive day.
So, in case you have missed the order delivery, please write to us at info suta. In case the package is returned to us after an attempted delivery, we will be able to offer a partial refund after deduction of Rs as the charges we had to bear to have the products packed ,onward and reverse shipping.
Few places are not covered for COD by our delivery partners. Any inconvenience you face is regretted. This issue might also occur if the cash amount payable at the time of delivery exceeds a certain limit which is decided by our courier partners.
Yes, we do deliver all over India. If delivery service is not available through our partnered courier companies, we will ship your order through India Post. This would be possible only for prepaid orders. Customers have to bear custom charges or any other additional charges. What delivery carriers do you use? How do I track my order? You will receive an email with your tracking details once we dispatched your order. You can track your order 24 hours after your order has been shipped.
No, our courier person will hand over the package to you to open only once the payment has been made. We recommend you to avoid accepting any package if it has tampered. If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please email us at info suta. We will personally ensure that a brand new replacement is issued to you with no additional cost.
Every order is shipped only to a single address. If you wish to ship products to different addresses, you will need to place multiple orders. We would love to be able to solve that in the near future with the advancement of technology. In case the ordered items do not reach the customer within 30 days from the shipping date from our warehouse, we will offer a full refund, provided any tracking information does not show that delivery was attempted at the customer doorstep.
However, in the case of packages for which we do not have tracking details, we will assume in good faith that the package delivery was not attempted and we will refund the entire amount within 7 days from the date of raising a complaint with us. For shopping with ease, our website offers you several payment options that are absolutely safe and secure.
You can chose to pay with a credit or debit card, which can be a Mastercard, Maestro, Visa or Amex card, using our secure payment gateway. We have various wallets to pay from and have EMI facility to pay. You can also use our PayPal gateway to complete your transaction incase you are an international customer. If you are facing any difficulty in completing your transaction, do reach out to us!
There are no hidden charges. All credit card and debit card payments on Suta are processed through secure and trusted payment gateways. You can make payment through the mobile site of Suta. The mobile site too uses trusted payment gateways which keep your card information secured and protected. We understand that you might want to pay for an order by cash.
When you place a cash on delivery order, you will receive a confirmation mail from us. We would try and ship your order within 48 hours.
In case of any delay, our team will get in touch with you. Our payment gateways are extremely secure and any payment that does not come to us through the gateway gets kicked back to your source bank account. Usually, this happens within a hour window. You can check with your bank for confirmation. What if the amount got debited from my account, but have not received any confirmation mail and message? We ensure that an Order ID is confirmed only once our bank receives the payment from your bank.
Do not worry, please send us a mail at info suta. If your payment fails, you can complete the order with the COD option or retry the payment using a different payment method. COD is available only in India.
However, we would also be happy to exchange your product for a different product or offer Store Credits.
0コメント