Details on how to upgrade your pass will be made available via email closer to the festival. No refunds will be issued. You should receive a confirmation email within moments of purchase. If you do not be sure to check your junk folder , please contact Front Gate Tickets.
Your card should be charged within two business days. If you do not see the charge on your account, please contact Front Gate Tickets. If you're picking up your ticket from Will Call, please have ready the confirmation email, a photocopy of the credit card used for purchase only the last four digits need to be shown and a photocopy of the original purchaser's ID so we can help you out as quickly as possible.
DO NOT purchase from scalpers. If you arrive at the venue with an illegitimate ticket, you will be turned away, and no refund will be provided. Tickets will begin shipping closer to the festival date. If you have not received your tickets within one week of the event, please contact Front Gate Tickets.
We will ship to all 50 US states and Canada. All others will be held at Will Call view box office location and hours.
You may purchase tickets on behalf of your friends, but once theirs is scanned, it is non-transferable. And for security purposes, they will not be able to discuss the specifics of your order with ticketing representatives. Each order comes with one box. For example, if you purchase four tickets on one order, a single box will be provided. No, camping passes are not sold on a single-night basis. Only 4-night camping passes are available. If you have your friend's camping decal and laminate in hand, you can simply proceed to the venue's camping entrance.
If the passes are at Will Call, you must visit our off-site box office before arriving at the venue. You will need to bring the original order number and a photocopy of your friend's credit card and ID to pick up the decal and laminate.
ADA camping is available in all tiers of camping. Your safety and well-being is paramount. A post shared by Pasquale Rotella pasqualerotella. Facebook Twitter Instagram. Sign in. Log into your account. Forgot your password? Password recovery. Recover your password. If I place two orders, can my seats be placed together? Will there be more tickets available for this show at a later date?
Contact How do I contact Customer Service? In order to receive the quickest response to your customer service needs, we recommend calling emailing customerservice ticketstoday. One of our Customer Service Representatives will respond to your email in the timeliest manner possible. Try refreshing your browser. Close the browser and open a new one. Use a different Internet browser. Enter the email address you used to set up your account. Your username and password will then be emailed to you.
Please check to make sure you are entering your code properly. Make sure that you're not entering you code before the promotion begins. Some inventory currently held in online baskets may be returned to the system. So you may want to check back to see if any inventory is available at the special price at a later time, or you may want to move forward with purchasing regularly priced tickets.
Tickets will be sold in the currency listed for the event. Credit cards companies typically convert foreign currency sales on a daily basis at the current market exchange ratio. Check your credit card company's user agreement for their foreign currency exchange policy.
If your credit card currency is different from that in which the event is sold, your credit card company will convert the order total to the home currency of your credit card. Yes, VAT is included in your purchase total. We typically ship tickets no later than 2 weeks prior to the show date.
If you have not received your tickets one week prior to the show date, please contact our Customer Service department at customerservice ticketstoday. On the day your tickets ship out, you will receive an email notification with your tracking number. Depending on the event and its location, Ticketstoday LLC will offer as many shipping methods as possible. Because we ship valuable packages and wish to ensure successful delivery of those packages to you, please make sure to give us a shipping address where you can be found during daytime hours.
Many customers have tickets shipped to their business address for this reason. If the package is undeliverable, your tickets will be returned to us, at which point we will resend them for an additional shipping fee. If tracking is available through your chosen shipping method, we will send you an email with the tracking number and a link to your carrier's website when your tickets are shipped.
We are able to change your shipping address as long as your tickets have not already been shipped. Please email customerservice ticketstoday. We recommend sending your tickets to your place of business if you work during the day.
Please remember that UPS cannot deliver to P. Our carrier guarantees delivery to a business by P. M, so please keep this information in mind when choosing your shipping address. Why do we offer 2-Day Air? Due to the value of these tickets, and the critical nature of prompt delivery, we use services that allow both the customer and the company to track the package until it is in your hands.
If you choose one of these options, we will email your tracking number, a link to the carrier's website and specific delivery date when your tickets are shipped.
Will Call What documents will I need to pick up my tickets? All Will Call tickets will be in the name used to place the order.
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